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text message

“So, Where IS Everyone?!?”

Election Eve 2020 I suppose it’s possible that, eight months into the Pandemic, I’ve finally alienated everyone I know. 🙂 But, I actually think that’s not why it seems harder to reach people the last few days — myself included (and I don’t think it has anything to do with Halloween — not this year)....
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Open-Ended Questions, Closed-Ended Questions & College Freshmen

Good Journalistic — and Realtor — Technique (vs. Parent of New College Student) Good journalists — and Realtors! — know that the key to eliciting information is to pose open-ended questions rather than closed-ended questions. So, savvy listing agents debriefing Buyers’ agents ask, “What did your client like most/least about the home?,” not, “How did...
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The Last 3 Minutes of the Viking-Saints Game in 4 Texts

The “Minnesota Miracle” (Actually, Miracle #2) No, I wasn’t lucky enough to be at U.S. Bank Stadium for yesterday’s thrilling win. But, my 18 year-old son, Jordan, was. We traded these texts as the game furiously see-sawed the last three minutes (I was watching on TV at home): Me:  #$@!%!#  (New Orleans scores go-ahead touchdown)....
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Battle of the Portals: “Please Use My Portal. No, Use Mine!”

Stepped-Up Security Side Effects Sometimes, you just want to know if the lender has scheduled the appraisal. Unfortunately, in today’s environment of heightened online security, that can mean formally registering at the lender’s “portal”; waiting for a temporary password via text; then navigating an unfamiliar format to find the document(s) you’re looking for. Or, if...
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Full Voicemail Box: Rookie Move — or Pro?

Realtor:  “Don’t Call Me, I’ll Call You” “How about never?  Is never good for you?” —New Yorker cartoon, showing two people scheduling a get-together. About 2-3 times a year, I handle a deal opposite an agent who seems to have a perpetually full voicemail box. Which begs the question:  “is that on purpose, or are...
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Communicating with a Realtor

“Shouting” — At Least to a Realtor You can tell email newbie’s because they start out USING ALL CAPS, until someone they’ve sent an email to lets them know that that’s the online equivalent of shouting. What’s the equivalent to a Realtor, whose success depends on quickly and efficiently communicating with lots of people, and...
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