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Edina Tech support

The Downside of Going Paperless

My heart literally skipped a beat this morning when a computer folder for an especially involved, ongoing transaction suddenly went “poof!” Like most Realtors, I am increasingly reliant on online archives to capture all the twists and turns that go into a consummated deal (and documenting same). Which works fine — at least until three months worth...
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"Can You Shadow Me?"

No, that’s not a line from a James Bond movie, or what you might hear during a game of Dungeons and Dragons. It’s what I say to Edina tech support every time I call with a (for me) headscratcher . . . . like 5 minutes ago — solved by Thu in about 30 seconds....
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Crash!!!*

Make That a 4 Day Weekend There was a major crash yesterday (Tuesday) morning. The stock market? Nope, at Edina Realty. “ProKit,” the proprietary software platform that all 1,800 Edina agents log onto and use day-in, day-out, was out of commission from at least 8 a.m. yesterday, when I first tried to log on, till...
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