Can You Say, “Great Customer Service?” What do you do when your client is away for the day, and you have not one but two scheduled showings? And, thanks to icy conditions, the home’s front walk is especially treacherous? If you’re Edina Realty – City Lakes agent Susan Anderson, you show up at your client’s with...Read More
Straightforward and Stealth Pitches Want to hear from a Realtor? Or more likely, lots of ’em? Let your listing expire, and just wait. I don’t make a practice of trolling expired listings for business, but lots of other Realtors — especially newer, less established ones — do. Would-Be Seller Beware The pitch can be straightforward...Read More
When Hovering is a Good Thing 90% of life is just showing up. –Woody Allen “Helicopter parent?” Not so good. “Helicopter Realtor?” The best kind. So, what does a “helicopter Realtor” do? Umm, well, they . . . hover. Not just during the initial stage(s) of the listing, when the marketing is coming together, but at key,...Read More
How can you tell if your Realtor is attentive? Put it this way: there are plenty of ways to tell if they aren’t. Starting with, the “For Sale” sign and/or sign riders (indicating Open House times, the Listing Agent’s name, etc.) in front of the property are dangling in the wind for more than a...Read More