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ignore message

“Maybe if we ignore it, it’ll just go away”

Customer Service Blunders:  Exhibit A Want to provoke a customer’s ire (and some negative exposure on a certain blog)? Ignore their email’s and phone calls in the aftermath of a glitch — in this case, painting my new shed the wrong color. Total ignored messages over a two week period now? Four (two voicemails and and two...
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