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complain

From “Winter Wonderland” to “What, Again!?!” in Three Weeks

“Dog Days of Winter” Arrive in Twin Cities Even in a winter with too little snow (yes, there is such a thing), successive February snowstorms — plus continuing arctic temp’s — have many locals crying “no mas.” Which is problematic, given that the next big storm apparently is expected this weekend, scarcely 24 hours after...
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“Help! Get Me the Help Line for the Help Line!”

Unhelpful “Help”:  Profit Center For Them, Aggravation Center for Customers Tied up in knots recently with Intuit’s “Quicken” financial software, I reluctantly popped another $35 for access to their help line for 3 months. Yup, Intuit charges for customer service (make that, “premium customer service”). Which just made me even more aggravated, given all the 27...
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