How Long Till It’s Just One, Big Company? You practically need a scorecard — or a spreadsheet — to track who’s gobbling up who in the fast-consolidating “online travel agent” industry. Courtesy of The New York Times (“The Consumer’s Quandary: Book Online or Book Direct?”), here’s how the industry is configured (at least for now):...Read More
“Taking Back Our Content” From Third-Party Aggregators Want to book a flight on Southwest Airlines? You won’t find Southwest’s flights for sale on Travelocity, Expedia, Orbitz, Kayak or any number of so-called third-party aggregators “serving” the travel industry. That’s because Southwest Airlines understands — correctly — that these companies are ultimately competitors, and threaten its business model....Read More
