Tag

survey

“Good Fences Make Good Neighbors” — But, What Makes a Good Fence??

Step #1: What Are the Local Setback Requirements? Robert Frost’s line is often quoted, but seldom defined: what is it exactly that makes a “good” fence good? Here are my four criteria: One. Aesthetic. Acceptable fence materials include wood, vinyl, aluminum, chain link, wrought iron, and wire. Any of the above can be attractive — or...
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“Earn $1.50 for Completing Your First Survey”

Soliciting Customer Feedback From the Math-Challenged Of course, the email solicitation didn’t say the airline would pay customers $1.50 to complete its survey. Instead, it offered “250 bonus miles.” But, do the math — I did — and that comes to a rather measly $1.50 (that’s what you get when you divide $300 by 50,000 points, then multiply by...
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“Houston, We Have a (Closing) Problem”: a Saga of an Encroachment, a Blown Closing, and — Eventually — a Happy Ending

When One Word (“PROPOSED House”) Looms Large Test your knowledge of encroachment issues, and see if you can detect a problem in the photo above. Give up? The northeast corner of the home on the pie-shaped lot clearly encroaches on the lot immediately to the east. Make that, the lot underneath the Minnetonka home my...
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Do Buyers Really Need Owner’s Title Insurance? Three Questions to Ask

Cost-Benefit Analysis [Editor’s Note:  The views expressed here are solely those of Ross Kaplan, and do not represent Edina Realty, Berkshire Hathaway, or any other entity referenced.  If you need legal advice, please consult an attorney.] Homeowner’s title insurance really isn’t like any other insurance consumers buy. Unlike health or life insurance, it doesn’t protect...
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“On a Scale of 1-10, How Would You Rate This Survey?”

Voting With Your Feet — or (Computer) Mouse The best sign of a satisfied customer? Repeat business. So, when it comes to things like groceries, gas, and dry cleaning — purveyors of such things can figure out pretty quickly how they’re doing. Ditto for the web sites (and blogs!) which people patronize regularly. Infrequent Transactions...
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