Passengers: “What’s the Catch?” What do you do with free drink coupons that are about to expire that you can’t use? (they were for Southwest, but I was flying Sun Country earlier this month). Give ’em to somebody else. Drink Coupons and Gift Horses, or, “Take My Wife Free Drinks, Please”* I walked over a...Read More
“Taking Back Our Content” From Third-Party Aggregators Want to book a flight on Southwest Airlines? You won’t find Southwest’s flights for sale on Travelocity, Expedia, Orbitz, Kayak or any number of so-called third-party aggregators “serving” the travel industry. That’s because Southwest Airlines understands — correctly — that these companies are ultimately competitors, and threaten its business model....Read More
