Unhelpful “Help”:  Profit Center For Them, Aggravation Center for Customers Tied up in knots recently with Intuit’s “Quicken” financial software, I reluctantly popped another $35 for access to their help line for 3 months. Yup, Intuit charges for customer service (make that, “premium customer service”). Which just made me even more aggravated, given all the 27...Read More