October 26, 2020

“The Pottery Barn Rule” — Realtor Version

Client to Agent: “What Would You Do?” You break it, you own it.” —The Pottery Barn Rule. “You make it, you own it” (translation: if you make a decision for a client . . . you are responsible for the consequences). —Real estate corollary, Ross Kaplan. Whether it’s in the context of choosing a home,...
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