How to Get Out of “Customer Service Purgatory” Want less of something bad? Tax it. Or fine it. So, aggressive phone solicitations have been dramatically slashed by federal legislation establishing “Do Not Call Lists,” and fining transgressions. Of course, if you truly want zero of something . . . make it illegal (prostitution, meth, etc.)....Read More
“What Will Buyers Pay?” vs. “What Value Does a Bank Need to Refinance the Current Mortgage?” [Editor’s Note: The views expressed here are solely those of Ross Kaplan, and do not represent Edina Realty, Berkshire Hathaway, or any other entity referenced.] If you’re an appraiser or mortgage lender, stop reading now. No? Good. One of...Read More
