When a Hyphen Looms Large Due to a frustrating communication problem the other week, I never received a quote from a contractor I know well and like. Unfortunately, it took a couple tries to get it right. Each time, the contractor shot me an email letting me know that he had “re-sent it.” Except that...Read More
The Case of the Downgraded Updated Windows What’s the difference between an “update” and an “upgrade?” Put it this way: it’s subtle enough that even lots of Realtors who should know better get it wrong. So, here are my definitions: An upgrade is a home feature that builders and remodelers charge extra for. Things like...Read More
