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“On a Scale of 1-10, How Would You Rate This Survey?”

Voting With Your Feet — or (Computer) Mouse The best sign of a satisfied customer? Repeat business. So, when it comes to things like groceries, gas, and dry cleaning — purveyors of such things can figure out pretty quickly how they’re doing. Ditto for the web sites (and blogs!) which people patronize regularly. Infrequent Transactions...
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