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first substantive contact

Delivering the Realtor “Miranda Warning” in an Online World

Challenge:  Defining “First Substantive Contact” [Editor’s Note: The views expressed here are solely those of Ross Kaplan, and do not represent Edina Realty, Berkshire Hathaway, or any other entity referenced.] In an online, hyper-connected 24/7 world, when do Minnesota Realtors trip the threshold for delivering a required state disclosure to consumers? Called “Agency Relationships” and...
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