MUCH Better Than Angie’s List, Yelp, Facebook, etc. 

“What’s sauce for the goose is sauce for the gander.”


In “Good Lender Service, Defined,” I noted that if you want the real scoop on a lender, ask a Realtor who’s previously worked with them.

Of course, the reverse is true, too.

Namely, if you want to know if a specific Realtor is skilled, conscientious, attentive, etc . . . ask a lender who’s done a deal with them.

Equally good:  asking a Realtor who’s worked with them on the other side of a deal.

Dancing Around Defamation

Especially if the assessment is negative, I find such “quiet,” informal channels more reliable, because anyone flame throwersophisticated knows that “flaming” someone (publicly skewering them online, in writing ) invites a defamation lawsuit (legal trivia:  slander is oral, libel is written).

It’s also the case that a skilled interlocutor will elicit better and “juicier” info about their subject than someone less subtle.

So, “How good (or bad) a job did the Realtor do?” may simply be met with a “no comment.”

Much better (and safer) to ask:  “Would you like to work with them again?,” or, “Would you refer them to a friend?”

About the author

Ross Kaplan has 19+ years experience selling real estate all over the Twin Cities. He is also a 12-time consecutive "Super Real Estate Agent," as determined by Mpls. - St. Paul Magazine and Twin Cities Business Magazine. Prior to becoming a Realtor, Ross was an attorney (corporate law), CPA, and entrepreneur. He holds an economics degree from Stanford.

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