Can You Say, “Great Customer Service?”
What do you do when your client is away for the day, and you have not one but two scheduled showings?
And, thanks to icy conditions, the home’s front walk is especially treacherous?
If you’re Edina Realty – City Lakes agent Susan Anderson, you show up at your client’s with a bag of salt that you spread on the front steps.
And turn on all the lights before the showings, then hang around to field any questions the Buyers (and their agents) have about the home.
Thanks to Susan’s personal attention, both showings went well, and at least one of the Buyers is contemplating an offer.
Fingers crossed . . .
P.S.: I’m the co-listing agent.
