feedback

Artfully Sloughing Off Seller Requests for Feedback —
or, “Minnesota Nice — Realtor Version”

The Realtor equivalent of “How are you?” or “Have a nice day!” is telling would-be home Sellers (and their agents) that their client is “just starting to look.”

morse codeWhile that may occasionally be true, more often it’s code for one (or more) of the following:

–“They didn’t like it.”

–“I don’t have the time or inclination to give you real feedback.”

–“The Buyer may actually be considering the home — but in the meantime, neither them nor I want to be bugged, engage with you in a lot of back-and-forth regarding objections, etc.”

Deciphering Realtor Code

As an agent who spends half their time with Buyers (and is habitually overwhelmed by Seller feedback forms this time of year) . . . I certainly get it. 

Which is why I tell my selling clients:  ‘the only feedback I really care about is a strong offer from a financially well-qualified Buyer.”

See, “The Best Kind of Showing Feedback”; “The Positive Uses of Buyer Feedback“; “Buyer Feedback:  ‘Win, Place, or Show”; “Customized’ Buyer Feedback Forms“; and “Complete Showing Feedback Form, Get Miles??

And also:  “Knowing When to Flush Negative Feedback”; “Showing Feedback:  Outlier or Mainstream?“; and “The “My-Client-Didn’t-Like-It-Stop-Bugging-Me’ Showing Feedback.”

About the author

Ross Kaplan has 19+ years experience selling real estate all over the Twin Cities. He is also a 12-time consecutive "Super Real Estate Agent," as determined by Mpls. - St. Paul Magazine and Twin Cities Business Magazine. Prior to becoming a Realtor, Ross was an attorney (corporate law), CPA, and entrepreneur. He holds an economics degree from Stanford.

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