“Cooperative and Rude?” (Not Mutually Exclusive)
In general, I’ve found that real estate has a lot less jargon and technical terms of art than law.
A notable exception?
The word (term?), “cooperate.”
To the average person, it means working with someone to accomplish a common task or goal — usually in a positive, agreeable manner.
However, to Realtors and specifically, brokers (at least in Minnesota), it just means two, much narrower things: 1) freely sharing information about each other’s listings; and 2) giving each other access to said listings.
So, an agent who is rude or unpleasant may be guilty of bad behavior — but they’re not being “uncooperative” in the more formal, “Realtor” sense of the word.