What Do California Brokers Call an “Office Administrator?”

In the course of visiting (and occasionally working at) other Berkshire offices around the country, it’s interesting to note differences in culture, office layouts, and sometimes even vocabulary.

Exhibit A:  in the Midwest, the (very) key person whose job it is to make sure Brokers’ day-to-day operations run smoothly — and generally backstop the Office Manager — is known as the “Office Administrator.”

In California?

They’re known as the “AC,” for “Agent Concierge.”

P.S.: Edina Realty – City Lakes’ OA is the super-capable April Frahm.

See also, “Crying Wolf” on Continuing Ed.”

About the author

Ross Kaplan has 19+ years experience selling real estate all over the Twin Cities. He is also a 12-time consecutive "Super Real Estate Agent," as determined by Mpls. - St. Paul Magazine and Twin Cities Business Magazine. Prior to becoming a Realtor, Ross was an attorney (corporate law), CPA, and entrepreneur. He holds an economics degree from Stanford.

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