Customer Service “Crowd Pleaser”

Moving Day Coffee

Local Mover “You Move Me” shows up on moving day on time, with a trained crew, and a clean moving van.

And with fresh coffee for their client, according to Sales Manager PJ Stoe (PJ spoke at yesterday’s Edina Realty – City Lakes meeting).

The company’s logic?

The owner’s already packed everything, including their coffee maker.

Nice . . .

P.S.:  In my experience, companies that get the little things right invariably get the big things right, too.