Being There — Literally — For Clients

I suppose there are Realtors who miss their clients’ closings.

But, I’m not one of them.

closingWould you miss a kid’s graduation?

A family member’s birthday party?

OK, so a real estate closing may not be quite so momentous.

But, after working side by side with someone closely for months, riding the emotional highs & lows that can accompany the sales process (more like, trying to even out the highs & lows), etc., it only seems fitting to be there at the conclusion.*

Riding Shotgun

While the title company closers representing the Buyer and Seller are formally in charge, I’ve yet to be at a closing where my client didn’t have at least one question for me that no one else in the room was able to field.

Sometimes, it’s explaining that there is a second Arbitration agreement specifically for closing (vs. the one that’s part of the Purchase Agreement).

Other times, it’s reassuring the client that property taxes have been properly pro rated (I always recalculate them), that they got credit for Seller-paid points, or that the closing fees are right.

But, even if the Realtor’s only role is offering emotional support, that’s still good enough reason to be there.

*If a post-closing issue arises, a good Realtor is still there for their client.

About the author

Ross Kaplan has 19+ years experience selling real estate all over the Twin Cities. He is also a 12-time consecutive "Super Real Estate Agent," as determined by Mpls. - St. Paul Magazine and Twin Cities Business Magazine. Prior to becoming a Realtor, Ross was an attorney (corporate law), CPA, and entrepreneur. He holds an economics degree from Stanford.

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