“Pro Bono” Real Estate Agency?
Not on Purpose

Normally, when Realtor A refers a client to Realtor B, “B” pays “A” a referral fee.

While Realtor B is going to be doing all the work, “A” has the client relationship — and can effectively decide which Realtor gets the gig.

small catchDepending on the situation and size of the deal, the referral fee can be anywhere from 10% to 25% (or more!) of the commission.

So, what’s a reverse referral fee situation? (my term).

When the Buyer’s budget is sufficiently small* that the commission on the sale would barely pay for the Realtor’s gas — let alone their time and expertise.

Or, on the listing (sales) side, the home is worth so little — or so deeply underwater — that the Realtor’s time would be similarly ill-spent.

“Take This Client.  Please . . .” (Apologies to Henny Youngman)

In such cases, Realtor A should really pay B to take on the client — not the other way around.

In practice, of course, that never happens.

Instead, experienced Realtors simply decline the work, which is why such Buyers and Sellers have a hard time securing quality representation (unfortunately).

Having been on the flip side of this coin when I was a new(er) agent, receiving such referrals, my practice now when I refer a small or especially time-consuming deal is  . . . to simply ask the accepting Realtor to take good care of the client, and wish them luck! (vs. extracting charging a referral fee). 

*A home listed for sale for $50k — and there are plenty out there — typically would offer $1,650 to the listing agent and their Broker, and $1,350 to the Buyer’s agent and their Broker.

Depending on the agent’s split with their Broker, the net commission on such a deal could easily be $1,000 or less.

For a couple months of work . . .

P.S.:  What is the economic case for referral fees?  (besides the fact that agents can and do collect them, that is).

Just this:  part of the work that goes into getting a deal done is . . . first getting the deal (marketing, client interviews, etc.).

About the author

Ross Kaplan has 19+ years experience selling real estate all over the Twin Cities. He is also a 12-time consecutive "Super Real Estate Agent," as determined by Mpls. - St. Paul Magazine and Twin Cities Business Magazine. Prior to becoming a Realtor, Ross was an attorney (corporate law), CPA, and entrepreneur. He holds an economics degree from Stanford.

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