Client Testimonials

Selling residential real estate is not without its trials.

The hours stink, clients can be demanding, and — at least earlier this week — listing a dreamhome in Minnesota means traipsing outside in below zero temps to take measurements.

On the other hand, every so often you handle a transaction that (more than) makes up for everything.

Like this one, from last Fall:


Thank you very much for the email. We are doing great. The house is wonderful. Thank you again. We love it more now than when we moved in. 

Thanks again for helping us get our dream house. 

–from my email “inbox” this am

Is it nice to be appreciated?

You ‘betcha!

Funny how, the clients who like you the best are usually the ones you like the best (and do the best job for) . . .

Realtor Role(s)

Sometimes, the Realtor’s most valuable service isn’t helping their client find their dream home — it’s waving them off a potential nightmare.

In the case of the clients above, the home they ultimately bought was the second home they contracted to buy.

When the inspection on the first home raised several, major yellow flags — including some questionable Seller disclosure omissions — the Buyer (prudently) decided to walk, rather than risk getting embroiled, post-closing, with the Seller.

Three months later, I helped them find a much nicer home in the same neighborhood (with no inspection issues).

About the author

Ross Kaplan has 19+ years experience selling real estate all over the Twin Cities. He is also a 12-time consecutive "Super Real Estate Agent," as determined by Mpls. - St. Paul Magazine and Twin Cities Business Magazine. Prior to becoming a Realtor, Ross was an attorney (corporate law), CPA, and entrepreneur. He holds an economics degree from Stanford.

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