The Limits of Vacation Coverage
Veteran Realtors know that the best way to ensure that your client will want to buy a house is to show it to them just before you have to head to the airport for a flight.
To that, I’d add this corollary: the best way to guaranty that there’ll be a client emergency requiring your attention is 
to be out-of-town, on vacation.
So, this is the second year in a row that a Twin Cities thunderstorm apparently tripped a deactivated security alarm at a client’s home, prompting frenzied calls to my cell trying to track down the owner, to get their security code to turn it off.
While I always have a colleague covering for me, they typically only have contact info for current clients and listings, not past listings.
Unfortunately, the alarm that went off last weekend was at a client’s home that closed a month ago.
