Buyer’s Agent Pre-Closing Freakout, or
“The 30 Minute Home Warranty Policy”
What do you do as a Buyer’s agent (OK, me) when — proofing the closing worksheet just before closing** — you catch that the Purchase Agreement includes a Seller-paid home warranty from HSA . . . and you can’t confirm that one’s been ordered?
Get on the horn with HSA, and order a new one. Pronto.
Thankfully, an HSA sales rep expeditiously took the info over the phone, and created a new policy in less than 15 minutes.
False Alarm
Scarcely 30 minutes later, I discovered what had happened: the listing agent had ordered a home warranty, but from another insurer, “HMS.”
I called back HSA, who was very gracious about canceling their 30 minute-old policy.
P.S.: flip a coin, guys, and one of you change your initials.
**No, that’s not due to procrastination. The closing worksheet — now known as the Alta — often isn’t finalized until just before closing.
