Covered by a Home Warranty?

Don’t Be So Sure

It’s supposed to be the CenterPoint Energy “Service Plus” Plan: a home warranty that covers some (or all) of the appliances in a home, depending on what coverage the homeowner selects (and corresponding monthly premium they pay).

However, depending on the age and make of the appliances in a home, it can very quickly turn into the “Service Minus” plan.

As in, the problem(s) aren’t covered.


A client of mine has now had that experience twice in three days.

First, their SubZero fridge developed a problem that wasn’t covered; according to the CenterPoint Energy repairman, Service Plus doesn’t cover “closed system” repairs — which, of course, was what was needed.

Today, the contractor who came out to fix the broken central a/c said the problem had to do with malfunctioning zones.

Surprise, surprise, that’s not covered; the client now needs to call a “zoned system contractor.”

Think you’re covered by a home warranty plan?

Better check the fine print.
About the author

Ross Kaplan has 19+ years experience selling real estate all over the Twin Cities. He is also a 12-time consecutive "Super Real Estate Agent," as determined by Mpls. - St. Paul Magazine and Twin Cities Business Magazine. Prior to becoming a Realtor, Ross was an attorney (corporate law), CPA, and entrepreneur. He holds an economics degree from Stanford.

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