“Moving out of a house is overwhelming in general, but it is perhaps even more unnerving later in life, when one is not only shedding the physical objects that are accumulated over the years but also unwinding a lifetime of memories, even recreating a sense of self.”

–“Real Estate Agents for Older Adults Are Part Broker, Part Therapist”; The New York Times (Aug. 1, 2014).

“What makes you think I got out of social work??”

–Edina Realty Manager — and former social worker — Josh Kaplan

At one end of the continuum are relocation Buyers, who get moved by their company every few years and know the drill:  arrive in their new city Friday (often meeting their Realtor at the airport); view the 10-12 most promising listings (pre-screened by their agent); double back to the 3-4 best for second showings; then scramble to put together a deal by Monday.toys

All business, (very) little emotion.

At the other extreme are retirees, who’ve been in their homes for decades, and can take months (if not years) to navigate the logistical and psychological steps associated with moving.

First Things First

Fortunately, a new cottage industry of professional helpers has sprung up to assist such folks.

While the NYT article highlights Realtors who assume additional, prep-related duties (“Senior Real Estate Specialists”), at least in the Twin Cities, companies like Gentle Transitions, Rosa’s Daughters, and Empty the Nest often now play that role.

gentleTheir job description includes everything from advising on reverse mortgages and assisted-living facilities to packing, shipping and selling the owner’s belongings.

Whether that’s done through an estate sale, Craig’s List and/or eBay, some vendors will even defray their costs by taking a cut of the proceeds.

I’ve worked with all of the above companies, and can report how grateful and appreciative their/my clients are (me, too).

P.S.:  Assuming it’s possible financially, the ideal strategy is to first identify the senior’s new living situation and help settle them there, transferring whatever they intend to keep.

Step #2:  donate or sell what’s left behind.

About the author

Ross Kaplan has 19+ years experience selling real estate all over the Twin Cities. He is also a 12-time consecutive "Super Real Estate Agent," as determined by Mpls. - St. Paul Magazine and Twin Cities Business Magazine. Prior to becoming a Realtor, Ross was an attorney (corporate law), CPA, and entrepreneur. He holds an economics degree from Stanford.

Leave a Reply