April 2011

It’s All in the Punctuation(?)

by Ross Kaplan on April 30, 2011

“A” for Honesty

freeze damage to plumbing and boiler heat systems!

–excerpt, new MLS listing

Normally, you associate exclamation marks in real estate marketing with superlatives. 

Such as:

“Gorgeous new Kitchen!”

“Amazing lot and setting!”

“Beautiful built-in’s and mill work!”

So, “freeze damage to plumbing and boiler heat systems!” comes across as a bit  . . . off-key (but honest! — exclamation mark intended :-)

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Rental Car Sticker Shock

by Ross Kaplan on April 30, 2011

Four Two for the Price of One

Checking online for a rental car in the Bay Area this summer, I’ve been shocked at what appears to be the going rate for a minivan for a week:  anywhere from $850 to more than $1,200(!).

Really.

Which inspired Plan B.

Namely, rent two economy cars instead.

The advantages of such a manuever?

–The rental car companies appear to have a glut of these — and are pricing them accordingly ($200 a week or less).

–My wife — who gets motion sick whenever she’s a passenger — gets to be a driver, too.

–We get to apply two, $50 coupons instead of one.

–My family of five can split up:  I can take our two boys hiking in Muir Woods while my wife takes our daughter to a museum.

–We can rent one car at the airport — by far the most expensive location to rent — and shuttle to a cheaper, off-site location for car #2.

–And last but not least:  if my temper tantrum-prone daughter has a melt-down at one of the social functions we’re invited to — we have a “getaway car” (now that’s what I call leverage).

The Bottom Line

Yes, I know we’ll have to pay more parking and tolls — but we’re staying in a motel with free parking.

And yes, we’ll have to gas up two cars — but factor in the mediocre mileage that minivans get, and I doubt we’re spending much (if any) more.

Bottom line (literally)?

My family and I are going to have a nice vacation this Summer, inflation be damned!

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Penny Wise Foolish, Pound Foolish,
or, “Minnesota Not-Nice”

When it comes to real estate transactions, graciousness begets graciousness, and pettiness begets . . . lack of graciousness.

In the vast majority of deals, whatever tensions may have accompanied the negotiations are long forgotten, clearing the way for a warm and amicable closing.

Which is only natural:  long-time owners with many fond memories want to wish the incoming homeowners the best, and impart some of their pride and sense of connection.

And then there was the deal I closed last week, in my capacity as listing agent (representing the Seller).

Walk-Thru Issues

During the walk-thru the day before, the owner-to-be identified a small home repair that may — or may not — have arisen subsequent to their inspection six weeks before.

Instead of overlooking it, they insisted on a $100 credit — at closing — to do something that might, might have taken a good handyman 15 minutes to fix.  

This, on a $400,000-plus transaction.

Not wanting to jeopardize the closing, the owner – who’d already moved out of state and had pre-signed — authorized me by phone to pay the Buyer $100.

Phone call #2?

To Byerly’s immediately after closing, to cancel the $150 housewarming gift they’d ordered for the Buyer.

Short-Sighted Buyers

Even if there hadn’t been a gift basket waiting for the Buyer . . . such tactics are short-sighted and ill-advised.

Query:  in the event that the new owner needs some information about servicing the furnace, or matching paint colors, or fielding any one of dozens of post-closing questions that can arise — how eager is such a Seller going to be to respond?

Answer:  not very.

And how much might such information be worth?

Probably a lot more than $100.

P.S.:  Sellers who like their Buyers are also more likely to spontaneously offer neighborhood introductions, names of nearby babysitters and playmates, favorite restaurants,  etc.

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U.S. Presidents & NFL Football Players

by Ross Kaplan on April 29, 2011

Obama: More Like Kevin Garnett — or Kwame Brown (Kwame who??)

[Editor's Note:  this post originally ran a year ago, right after the 2010 NFL draft.   The day after the start of the 2011 draft, it still seems topical -- plus, I'm too swamped to otherwise post right now.   And yes, I saw that Auburn QB Cam Newton went first, and that the Vikings drafted Florida St. QB Christian Ponder 12th.]  

Even after all the interviews, debates, and due diligence, the choice is ultimately still a crap shoot, taking years before it’s apparent whether the choice is a Hall of Famer or a bust.

The NFL draft?

Try, picking U.S. presidents.

Just as in pro sports, sometimes consensus first picks turn out to be busts — and sometimes lowly ranked players (or walk-on’s!) end up being Hall of Famer’s.

At least in my view, here are the four categories that (most) U.S. Presidents fall into:

1. Consensus 1st Pick: ‘What You See is What You Get’

George Washington, Dwight D. Eisenhower: both highly regarded national leaders who literally were drafted to serve as President. Their successful Presidencies were characterized by the same leadership skills, judgment, etc. they exhibited prior to their election.

2. 1st Round Busts: U.S. Grant, Warren G. Harding.

Both men were central casting’s idea of what a U.S. President should look like — and disappointments (or worse) in office.

Call them the “Ryan Leaf’s” of presidential politics (Leaf was chosen second by the San Diego Chargers in 1998, right after Peyton Manning — and never heard from again).

3. Late Round (or undrafted) Hall of Famer: Abraham Lincoln, Harry Truman.

Lincoln had achieved some measure of fame debating Stephen Douglas, but was largely unknown nationally prior to his election. He emerged in 1860 only because the leading Republican contenders (William Seward, Salmon Chase) deadlocked.

“Plain-speaking” Harry Truman emerged from FDR’s shadow to become a near-great (and favorite underdog) President.

4. Late Round (or undrafted) Bust: Jimmy Carter. Obscure former Georgia Governor with a squeaky clean image that was especially appealing after Nixonian sleaze.

Great ex-President, mediocre President.

So where does that leave Barack Obama and George W. Bush?

Obama is like the high school phenom so talented that they skipped college and went directly to the pro’s — as the very first pick, no less.

Time will tell whether he turns out be another Kevin Garnett or LeBron James — or Kwame Brown (Kwame who?).

George W. Bush, meanwhile, is like the walk-on who got installed as starting NFL quarterback not because of a stellar college career — but because he was the owner’s son.

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“You Are What You Eat” — Realtor Version

April 28, 2011

Identifying with the Home You Sell Great House = Great Agent.  Gross Listing = Gross Agent –Matt Loskota, City Lakes Office Manager Reason #34 not to take an overpriced, under-prepped listing:  it reflects on you. Badly. Not only do prospective Buyers associate you with the home’s underwhelming appeal, but inexorably, over time . . . [...]

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Room for Kids & the Dog — But Not Clients

April 27, 2011

Shopping for a New (Leased) Car It dawned on me the other week at a showing:  me, Mr. Client, and Mrs. Client all arrived in our own cars, coming from 3 different locations — and 45 minutes later left in 3 separate cars, heading 3 different places. Energy-efficient or not, that’s how busy Buyers (and [...]

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More Male Realtors in Today’s Real Estate Market?

April 27, 2011

Three Reasons (#3. ”The Larry Summers Factor”) [Editor's Note:  see "Changing Realtor Demographics" for more on this subject.] Scan the headlines, and it’s apparent that women are making steady inroads in corporate boardrooms, academe, and formerly “male” professions like law and accounting. So, where are more men showing up? In real estate. It’s only an anecdotal observation, but here [...]

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Open House as Hypothesis

April 27, 2011

“Nice Listing” What’s the best use of an open house — specifically, a Broker open for fellow Realtors? Selling the house would, of course, be delightful. But the highest and best use of a Broker Open – in my opinion — is actually for the listing agent to refine and focus their marketing campaign — and [...]

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