Disclosing Multiple Offers: Pros & Cons

by Ross Kaplan on February 22, 2012

Identifying “Runners-Up” Buyers

If you’ve been reading real estate blogs lately — this one and others — no doubt you’ve seen more discussion of multiple offers.

That’s because, in a market with much lower inventory, we Realtors are seeing a lot more of them these days.

In that vein, this post is about the pros and cons of disclosing that a given property is in multiples.  (As discussed previously, Edina Realty’s default policy is to disclose the existence of multiple offers unless the Seller gives written instructions to the contrary.  See, “Real Estate Disclosure for Advanced Beginners.”)

Pros:  The chief reason to disclose multiple offers is that the more Buyers who are competing for a given property, the higher the price (usually, at least).

Cons:  The main reason not to disclose multiple offers is that at least some Buyers don’t want to get into a bidding war, and will drop out.

If you’re a Seller, which way do these arguments cut?

I’m with Edina Realty:  in general, it’s in Sellers’ interests to disclose that there are multiple offers (never mind that graphic above).

Yes, some Buyers will drop out when they hear that, but my presumption is that such Buyers were the least motivated and most price-conscious, and would have paid the least for the home.

So losing them isn’t the end of the world.

Other Considerations; “Runners-up Buyers”

There are three other factors that I think go into the decision to publicize multiples or keep quiet:

One.  How unique is the property?

If the home is one-of-kind that’s been off the market for decades, Buyers are less likely to drop out.

Conversely, if there are many close substitutes, the risk is greater.

Two.  Recent market activity.

One of the best scenarios for a Seller contemplating multiples is that another, nearby home just sold in multiples.

Lots of “runners-up” Buyers typically means strong competition for the next home.

Three.  Individual Buyer Motivation. 

It’s a given that Buyers only contemplate making offers on homes they like.

But how much do they like it?

How long have they been looking?

How broad or narrow are their search criteria, i.e., price range, geographic area, preferred home style, etc.?

Savvy Buyers know not to telegraph any of the above.  See, “Mum’s the Word on (Buyer) Motivation.”

However, sometimes relative Buyer motivation slips out, making it easier for the Seller (and their agent) to gauge whether a given Buyer’s threat to sit out multiples is genuine.

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Advertising Buyer Needs

by Ross Kaplan on February 21, 2012

It Takes Two to Tango Do a Deal

What do you do in a Twin Cities housing market characterized by falling inventory, and frustrated Buyers who can’t find what they’re looking for?

Advertise Buyer needs.

Which is why, for the first time, Edina Realty is taking out local ads showcasing not just homes for sale, but specific Buyer needs.

Focus:  Seller Confidence

Not only does that get Sellers’ attention – vital to securing listings — but it helps ensure that Buyers working with Edina agents are the first to know about upcoming inventory.  

No doubt, such ads will also encourage wary Sellers that now is indeed a good time to sell — especially if they see a Buyer need that matches the description of their home!

P.S.:  In fact, networking “Buyer needs” is a key part of brokers’ weekly meetings, which set aside 15 minutes or so for agents to (also) plug their upcoming listings, new lists, and any price reductions.

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“Ambulatory,” But Still Out of It

by Ross Kaplan on February 21, 2012

“Wagner’s music is better than it sounds.”

–Critic (tongue in cheek)

“Ambulatory” is one of those words that sounds worse than it really is.

You’d think that a person who’s “ambulatory” would be on their way to the hospital in an ambulance.

In fact, it actually means that they’re up and walking around.

That would be me, today.

Except in my case, I feel worse than I (apparently) look.

Makes it hard to get sympathy that way . . .

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Real Estate Disclosure for Advanced Beginners

by Ross Kaplan on February 21, 2012

Duty to Disclose, Duty to Update

If you’re not actively in the housing market, the following subject ain’t for you.

And even if you are, it’s technical (= dry = boring).

So, read on at your own peril.

Still with me?

Here goes:

One of the most important-yet-subtle obligations in residential real estate is the duty to disclose:  by whom, to whom, when, and what.

Step 2:  when must a disclosure be updated?

Continuum; Illustrative Examples

At one extreme is the Seller’s Property Disclosure.

Not only is the duty to disclose ongoing, but the Seller’s Realtor has an independent obligation to disclose anything that they know.  (Practice tip:  if the home has a major defect that the Seller won’t disclose, you’re better off resigning the listing — or never accepting it.)

So, at least in Minnesota, the Seller must sign the form twice:  first when they list their home, and again at the time the Purchase Agreement is signed, directly below this clause: 

“As of the date below, I/we, the Seller(s) of the property, state that the material facts are the same, except for changes as indicated below.”

–Minnesota Seller’s Property Disclosure Statement

In fact, the Seller’s duty to update their disclosure continues through closing.

Optional Disclosure

At the other extreme, Sellers who have received multiple offers have discretion about whether to tell prospective Buyers that that’s the case.

Edina Realty’s default position is that, unless the listing agent is given explicit instructions to the contrary, they will disclose that there are multiple offers on a property. 

That’s usually in Sellers’ best interests, because the more competition for a given property, the higher the price.

However . . . at least some Buyers do not want to participate in multiple offers, and will drop out — or at least wait on the sidelines — once they find out there is competition.

Agent Duty to Update

Which raises the rather interesting question:  if there were multiple offers, then one (or more) Buyers drop out, does the listing agent tell the remaining Buyers’ agents?

I know that my colleagues disagree on whether a listing agent has an affirmative duty to volunteer that info.

But I believe there’s at least a consensus that, if a Buyer’s agent asks point-blank if there are still multiple offers, you answer truthfully.

That’s the safe course not just because Realtor ethics proscribe lying, but because it’s the best way to do business.

Note, though, that that puts the onus on the Buyer’s agent to (re)ask the question.

“Special Situations”

Which leaves special situations like whether someone has died in the home.

Minnesota’s disclosure rules have repeatedly shifted on this (and no doubt will again), but they currently state that Sellers are obliged to tell prospective Buyers if there’s been a violent death in the home, but not one due to suicide or natural causes.

As a listing agent, I actually advise my selling clients to go beyond that standard; my rationale is, if the neighbors all know something, the Buyer will eventually know, too — in which case it’s better to hear it first, from the Seller.

But, how and when is a matter of tact and discretion.

It’s one thing to tell a serious Buyer privately, in the course of negotiations.

It’s something altogether different to put such information out there publicly and indiscriminately — for example, on a marketing flyer.

P.S.:  Here’s the “key” to the box at the top of this post:

(+, +):  duty to disclose, duty to update

(+, -):  duty to disclose, no duty to update

(-, -):  no duty to disclose, no duty to update

(-, +):  no duty to disclose, duty to update

Only that last category doesn’t apply to real estate disclosure:  if you don’t have to disclose something initially . . . you don’t have a duty to update it.

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Short Sale Denial, Short Sale Semantics

February 20, 2012

Potential Short Sale?  Not if it Sells for ≥ 10% Over Market If you have been in a cave (or simply aren’t up on the housing market), a “short sale” is when a homeowner owes more on their mortgage than the home is worth (called “being underwater”), and to sell, must get the bank to accept [...]

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Twin Cities Winter, One Year Ago

February 20, 2012

2011 Flashback Hard to believe, after a Twin Cities Winter with practically no snow and temp’s consistently above freezing, that Winter last year was the real thing (the photos of this St. Louis Park home would be Exhibit A). Hardcore skiers and skaters are bummed, but most Minnesotans I know (myself included) feel like we’ve [...]

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“Insurance Misselling” and Other Euphemism’s

February 20, 2012

Did Wronged Consumers Misbuy it? Lloyds Banking Group PLC will reduce some of the bonuses awarded to top executives in 2010 following an insurance misselling scandal that resulted in the U.K bank handing hefty compensation to consumers, a person familiar with the matter said Monday. Last year, Lloyds set aside £3.2 billion ($5.06 billion) to compensate [...]

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Mum’s the Word on (Buyer) Motivation

February 19, 2012

Miranda Warning — Real Estate Version As required by the Miranda warning, police making an arrest must tell the person in custody, prior to interrogation, that they have the right to remain silent, and that anything they say will be used against them in court. Minus the explicit warning (and the courtroom), the same thing applies in [...]

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